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Section 01
Introduction & Consent
These Terms & Conditions constitute a legally binding agreement between vb9 (website: vb9.im), an online gaming platform operating in Bangladesh, and its users. By opening an account, registering, or using any of vb9's services, you are automatically deemed to have read and fully accepted these terms.
Vb9 is a fully licensed international gaming platform committed to serving users in Bangladesh. We believe in transparency — which is why every term has been written in plain, straightforward language.
Important: These terms and conditions may be updated at any time. The latest version will always be available on this page. Continued use of the platform after any changes constitutes acceptance of the updated terms.
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Section 02
Eligibility & Age Requirements
To use vb9, you must meet the following requirements:
- You must be at least at least 18 years old Must be met.
- You Under your own identity You must open an account under your real identity — registering with someone else's name or false information is strictly prohibited.
- Online gaming in your area legally permitted Must be met.
- The same individual A single account can be managed.
- Previously permanently banned by vb9 Restricted Individuals Will not be permitted to re-register.
Important Notice: If an account belonging to a person under 18 is identified, the account will be immediately closed and any deposited funds may be forfeited.
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Section 03
Account Registration & Verification
Providing accurate and truthful information when creating an account on vb9 is mandatory. Withdrawals may be restricted until the verification (KYC) process is completed.
- Name, mobile number, and date of birth provided at registration Must match your national ID.
- Before withdrawing Identity Verification Documents (NID or passport) must be submitted.
- Keep your account login details confidential User responsibilities.
- Sharing your account with anyone Transfer or sale is strictly prohibited.
- In cases of suspicious activity, vb9 Additional verification may be required.
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Section 04
Deposits & Payment Methods
You can deposit on vb9 via bKash, Nagad, Rocket, and other mobile banking channels. Key terms regarding payment methods are listed below:
| Method |
Minimum |
Maximum |
Time |
Available |
| bKash | ৳200 | ৳50,000 | Immediately | Active |
| Nagad | ৳200 | ৳50,000 | Immediately | Active |
| Rocket | ৳300 | ৳30,000 | Immediately | Active |
| Bank Transfer | ৳1,000 | ৳2,00,000 | 1–3 hours | Active |
| Crypto | $10 | Unlimited | 10–30 Minutes | Active |
- For deposits, only Registered in your own name Use a payment account in your own name.
- Third-party payments are strictly Prohibited and may result in account closure.
- Regarding deposits made with incorrect information, vb9 shall bear no liability.
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Section 05
Withdrawal Rules & Process
Withdrawing your winnings from vb9 is simple and transparent. However, certain conditions must be met:
- The account must have, for withdrawal Full KYC Verification Must be completed.
- To withdraw bonus funds, Completing the wagering requirement must be met (each bonus has its own terms and conditions).
- Minimum Withdrawal Amount ৳500 (may vary depending on the payment method).
- Withdrawal requests are typically From 10 minutes to 24 hours are processed within.
- For additional verification in cases of suspicious activity Withdrawal temporarily on hold May apply.
- Withdrawals are only available to the same payment method from which has been deposited.
Please note: vb9 does not charge any processing fee on withdrawals. However, your mobile banking operator may apply their own fees.
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Section 06
Bonuses & Promotional Offers
Vb9's bonus and promotion offers are attractive, but each comes with its own terms. Please read the conditions carefully before claiming any bonus:
- Each member Each bonus offer is available once only may be claimed.
- Within the specified time after receiving a bonus, Completing the wagering requirement Failure to do so will result in the bonus being forfeited.
- While a bonus is active, Claiming a new bonus is not permitted.
- Bonus funds cannot be withdrawn directly — you must first Wagering Completed Must be completed.
- Attempting to abuse bonuses through multiple accounts Grounds for bonus cancellation and account suspension will be grounds for action.
- vb9 reserves the right to modify any bonus offer May be changed or cancelled without prior notice reserves the right to.
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Section 07
Betting Rules & Settlement
The following rules apply to all members participating in Sports Betting and casino games on vb9:
- Once a bet is confirmed Cannot be cancelled or modified.
- If a match is cancelled, generally Bet amount refunded Provided, though rules may vary by specific market.
- Bets accepted at incorrect odds due to a technical error Right to Cancel vb9 reserves.
- Due to internet delays in live betting If a bet is not placed in time vb9 shall not be held liable.
- For the resolution of all disputes, vb9's official records Will be considered final.
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Section 08
Prohibited Activities
The following activities are strictly prohibited on vb9 and may result in immediate account closure and forfeiture of funds:
- Using bots or automated software Unfair Advantage taken.
- Money laundering or using the platform for money laundering purposes.
- Opening multiple accounts to Bonus Abuse or taking advantage of benefits.
- In vb9's System Attempting to hack or gain unauthorized access.
- Other Members Harassment or fraud.
- Match fixing or Match-fixing association with.
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Section 09
Responsible Gaming Policy
Vb9 takes responsible gaming seriously. We want every member to enjoy gaming in a fun, controlled way. To support this, we provide a range of tools:
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Cooling-Off Period: Take a temporary break from 24 hours up to 30 days.
- Self-Exclusion: Lock your account permanently or for a set period of time.
- Betting Limits: Set a maximum stake per bet in advance to stay in control of your spending.
- Reality Check: Receive periodic notifications reminding you how long you've been playing.
If you're experiencing a gambling problem Responsible Gaming visit the page or get in touch with our support team.
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Section 10
Privacy & Data Protection
Vb9 handles users' personal information with the utmost care. To read our full privacy policy, Privacy Policy page. The key points are:
- Your Information Is not sold to third parties.
- All Transactions 256-bit SSL encryption Secured.
- Only where legally required Sharing information with authorities may be applied.
- To request deletion of your data, Contact Support please do so.
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Section 11
Terms Amendments & Account Termination
- vb9 Anytime Amendments to these Terms may do so. Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.
- Members may at any time Close My Account you may proceed. Any remaining balance will be returned after verification.
- In the event of a terms violation, vb9 Without Prior Notice may suspend or close the account.
- Where applicable, after account closure While the investigation is ongoing Balance may be frozen.
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Section 12
Contact & Dispute Resolution
If you have any questions about these terms or wish to raise a dispute, please get in touch with us:
- Email: support@vb9.im — typically responded to within 24 hours.
- Live Chat: available on the vb9.im website 24/7 Live Chat benefits are available.
- For dispute resolution, first Contact our support team contact us. If the issue remains unresolved, you may escalate it to the licensing authority.
Applicable law: These terms are governed by international gaming laws and the regulations of vb9's licensing authority.